Free Standard Shipping on orders 2+ Frames (Australia & NZ)

Free Worldwide Shipping on any 3+ frames

Express Shipping:

Australia (1-3 business days)

International (5-10 business days)

Orders received before 12:00PM AEDT on business days will be dispatched on the same day. All orders received after 12:00PM AEDT will be dispatched on the next business day. All orders placed on weekends and public holidays in Australia will be processed on the next available business day.

Please be aware that WOLFIE.LU and distributor Globe International are not responsible for any customs or import duty charges incurred on international deliveries. Customers are required to pay all duties and charges upon delivery of their order. Customs policies differ significantly between countries, so for more information, please contact your local customs office.

WOLFIE.LU accepts returns for Australian orders. We will happily refund your item once we have inspected the return. Provided the item is returned within the return period (14 days from delivery) and the item and its packaging are in original condition. Return  shipping costs are at the expense of the customer, and we recommend using a tracked method to ensure safe arrival. $10AUD will be deducted from the refund

 

Defective products can be returned to us within a reasonable timeframe, provided you have proof of purchase or if we have your purchase details in our records. In cases of major failure, we will offer a replacement or refund. If the defect is not considered a major failure, you are entitled to have the goods repaired or replaced if they are not of acceptable quality.

 

International Returns

Please note, all international return shipping costs are at the expense of the customer, and we recommend using a tracked method to ensure safe arrival.  Once we have received the item/s back to our warehouse, please allow 3-5 business days for your return to be processed.

 

Yes all of our frames are UV protected and our ZORA // Collection is also Polarised